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Previous Examples
Facility B
Hospital Information:
1. 300+ bed facility, high outpatient ER volume
2. Small Metropolitan Area (Far North Central United States)
3. Proprietary Facility (Part of Medium Size Corporate Healthcare Organization)
4. Population 74,111
5. Majority blue collar workers
6. Farming/Light industry
7. Three+ other facilities in area
8. Gross A/R $18,865,065
9. Patient Accounting System: Home Grown AS400
Project Specifications:
1. Provide Service as the Interim Director of Patient Business Services
2. Duration four months
3. Responsible for Billing, Collections, Cashiering
Project Involvement:
1. Re-organize department
2. Develop controls
3. Develop system enhancements
4. Train staff
5. Develop policies and procedures
6. Address outside influencvzes (Medical Records, Admitting, MIS)
7. Develop Productivity measurement and monitoring systems
Project Results:
1. Total A/R reduced 27.8%
2. A/R over 90 reduced 24.3%
3. Net A/R days reduced 13.4%
4. Avg. monthly cash flow increased by 25.0% (Over $500,000 per month)
Facility C
Hospital Information:
1. 50 bed facility, high outpatient ER volume
2. Rural area (Southwest United States)
3. Proprietary facility (Part of a small size Corporate Healthcare Organization)
4. Population 10,970
5. Majority blue collar workers
6. Farming (migrant workers)
7. Only hospital in area
8. Gross A/R $5,640,910.00
9. Patient Accounting System: HMS
Project Specifications:
1. Provide services as Interim Director of Business Office, training new Director
2. Duration two months
3. Responsible for Admitting, ER Registration, Billing, Collections, Cashiering
Project Involvement:
1. Re-organize departments
2. Train management personnel
3. Develop controls
4. Implement policies and procedures
5. Develop system enhancements
6. Develop productivity measurements and monitoring systems
7. Address outside influences (Medical Records, MIS, Collection Agencies)
8. Develop Quality Assurance Program
Project Results:
1. Total A/R reduced 11.5%
2. A/R over 90 reduced 18.4%
3. DNFB reduced 71.2%
4. Number of accounts reduced 9.5%
5. Increased cash flow 40% (over $400,000 per month)
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